Shipping/Processing Info

Processing:
All state board kit orders have a processing time of  5 business days, as they are made to order. Please note Saturday and Sunday are not processing days.

If your exam has already been scheduled and you need the order to be processed faster than the normal processing time, please call our office at (770)-609-5037 to place your order. A $65 processing fee does apply to all rushed orders. click here if you would like to add the expedited kit processing fee to your cart without calling the office. It is our pleasure to accommodate your needs!

Shipping:

We exclusively ship with the USPS Priority Mail and Priority Mail Express. All shipping rates are calculated based on the current shipping rate software. WE DO NOT CALCULATE SHIPPING COSTS. We are not responsible for third party shipping delays once packages have left our facility.

All packages are tracked and insured. When your order has shipped you will be notified via an "order update" email which will contain your order tracking information.

Cancellations:

We do not accept or honor requests for order cancellations or refunds due to kits not being ordered in time for scheduled exam dates. Please make sure that you allow enough time for processing your order ahead of your selected exam date or select expedited processing if you cannot wait the full 5 business day processing time. It is your responsibility to make sure you have placed your order with enough time ahead of your exam for kit arrival. NO EXCEPTIONS.

 

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